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PROUDLY AUSTRALIAN OWNED FOR 25+ YEARS

Privacy policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a service, contact or membership form.

When registering on our site or completely an online form, as appropriate, you may be asked to enter your full name, e-mail address, mailing address, phone number, birth day and month.

If you make a purchase on our website, you may be asked to enter your full name, e-mail address, mailing address, phone number and credit card information.

You can of course visit our website anonymously.

What do we use your information for?

The information we collect from you may be used in one of the following ways:

>         To deliver personalise products and experiences for you

>         To improve our website based on your feedback

>         To improve our customer service offering and the way we communicate with you

>         To process your apparel and gear orders

>         To administer a competition, promotion, survey or other site feature

>         To send periodic emails with occasional company news, updates, related product or service information, etc.

If you would like to unsubscribe from receiving our emails, there are detailed unsubscribe instructions at the bottom of each email.

Who do we disclose your information to?

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

However, we may release your information if we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Mobile Terms of Service

The Spotters mobile message service (the "Service") is operated by Spotters Sunglasses (“Spotters”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Spotters SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Spotters through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Spotters. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Spotters or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Spotters mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Spotters or email info@spotters.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Cookies

We use Cookies (these are small files kept on your computer, not the edible kind) to help recognise your browser and do things like process the items in your shopping cart, understand and save your preferences for future visits and compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

Changes to our privacy policy will be updated on this page.  This policy was last modified on 2nd November, 2015.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us by hitting the Contact Us link in the menu above

Check it out on @spotterssunglasses

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